Papers

• Kitajima, M., Blackmon, M. H., & Polson, P. G. (2005). Cognitive architecture for website design and usability evaluation: Comprehension and information scent in performing by exploration. Proceedings of HCI-International 2005. Download .PDF (535K).
• Blackmon, M. H., Kitajima, M., & Polson, P. G. (2005a). Tool for accurately predicting website navigation problems, non-problems, problem severity, and effectiveness of repairs. Chi Letters, 7: Proceedings of CHI 2005 (ACM Press), 31-41. Download .PDF (487K)
• Blackmon, M. H. (2004). Cognitive Walkthrough. In W. S. Bainbridge (Ed.), Berkshire Encyclopedia of Human-Computer Interaction, 2 volumes (Vol. 1, pp. 104–107). Great Barrington, MA: Berkshire Publishing Group. Download .PDF (360K)
• Peck, F. A., Bhavnani, S. K., Blackmon, M. H., & Radev, D. R. (2004). Towards the automatic identification of fact coverage in high quality healthcare pages: Assessing the strengths and weaknesses of two common natural language tools.  American Society for Information Science & Technology Annual Meeting 2004 (ASIS&T 2004). Download .PDF (202K)
• Blackmon, M. H., Kitajima, M., & Polson, P. G. (2003). Repairing Usability Problems Identified by the Cognitive Walkthrough for the Web. To appear in CHI Letters, 5: Proceedings of CHI 2003, ACM Press. Download .PDF (480K)
• Blackmon, M. H., & Polson, P. G. (2003) Applying psychology to design better human-machine systems: Crucial goals for cognitive task analysts. (Book review of Cognitive Task Analysis, ed. J. M. Schraagen, S. F. Chipman, & V. L Shalin.) Contemporary Psychology: APA Review of Books, 48(4), 468-470. Download .PDF (320K)
• Blackmon, M. H., Polson, P. G., Kitajima, M., & Lewis, C. (2002). Cognitive Walkthrough for the Web. CHI Letters, 4: Proceedings of CHI 2002, ACM Press, 463-470. Download .PDF (435K).
• Blackmon, M. H., & Polson, P. G. (2002). Combining two technologies to improve aviation training design. HCI-Aero 2002 (pp. 24–29). (Paper presented at the HCI-Aero Conference, Cambridge, MA, 23-25 October 2002)  American Association for Artificial Intelligence. Download .PDF (68K)
• Kitajima, M., Blackmon, M. H., Polson, P. G.& Lewis, C. (2002). AutoCWW: Automated Cognitive Walkthrough for the Web. Human Interface Symposium 2002 (Human Interface Society, Sapporo, Japan, September 1-3, 200), 271-274. Download .PDF (148K)
• Kitajima, M., Blackmon, M. H., & Polson, P. G. (2000). A comprehension-based model of Web navigation and its application to Web usability analysis. In S. McDonald, Y. Waern & G. Cockton (eds.), People and Computers XIV—Usability or Else! (Proceedings of HCI 2000, University of Sunderland, St. Peter’s Campus, UK, September 5-8, pp. 357-373). Springer. Download .PDF (134K)

Conference presentations

• CHI2005 Talk by Marilyn Blackmon (part 1) and Muneo Kitajima (part 2), April 5, 2005, "Web Interactions" paper session. PowerPoint file (1.4MB) and Notes for Kitajima's part of the talk (40K)
• CHI2003 Talk by Muneo Kitajima (part 1) and Marilyn Blackmon (part 2), April 10, 2003. PowerPoint file (4MB) and Notes for Kitajima's part of the talk (Part I).

Workshop papers

• CHI2002 two-day workshop “Automatically Evaluating the Usability of Web Sites.” Download position paper (68K).
• CHI 2003 two-day workshop “Designing for Learning” Download position paper (117KB).

Posters

• Poster on the experimental foundation for the Cognitive Walkthrough for the Web, created for the Triple Festschrift honoring Lyle Bourne, Walter Kintsch, and Thomas K. Landauer, May 2003. Download .pdf (3.1MB)

Universally usable websites: Exploratory work

• PowerPoint presentation to SALSA group on February 17, 2003, revised on February 18, 2003. Concerns how to use LSA to assess general and domain-specific background knowledge required to comprehend instructional texts and web content articles for Windows.ucar.edu. Download .ppt file (1.3MB)
• PowerPoint presentation January 24, 2003, on plan for constructing/upgrading three user interfaces for AutoCWW. Download compressed .ZIP file (2.9MB)
• Prototype user interface for universally usable website